Niezależna wiedza o systemach CRMEdycja polska · Updated 06 Aug 2026

Jak firmy naprawdę używają CRM.

Rzeczywiste konfiguracje odtworzone z opublikowanych case studies dostawców. Każdy przykład prowadzi do źródła, a wyniki są wyraźnie opisane jako deklaracje dostawcy.

HubSpot · Consultant-led sales

IMPACT

IMPACT connected HubSpot with Slack, Chorus, Zoom and Vidyard so consultants could sell from familiar tools while activity returned to the CRM.

HubSpotSlackChorusZoomVidyard
Deklarowany wynik
Vendor case study reports 344% more HubSpot activity and 39% faster average closed-won deals.
Case study dostawcy ↗
Pipedrive · SaaS inbound and demo sales

Document360

Document360 used customised pipelines plus Outlook, Zapier and Autopilot, then connected won-customer data to Churn360.

PipedriveOutlookZapierAutopilotChurn360
Deklarowany wynik
Vendor case study reports 4–6 hours saved per week and a tenfold increase in leads.
Case study dostawcy ↗
Livespace · Solar sales and fulfilment

iSymbiOZE

iSymbiOZE mirrored sales and fulfilment in Livespace, using Zapier and an SMS API to automate handoffs and customer status notifications.

LivespaceZapierSMS APIOperations
Deklarowany wynik
Vendor case study reports twice as many customers without adding staff and a 60% efficiency increase.
Case study dostawcy ↗
Livespace · Tender-platform B2B sales

Open Nexus

Open Nexus connected customer entry, meetings, reminders, contracts, invoices and implementation tasks around Livespace automations.

LivespaceCalendarContractsInvoicesDelivery tasks
Deklarowany wynik
Vendor case study reports more than 1,500 hours saved over 18 months.
Case study dostawcy ↗
Microsoft Dynamics 365 · Field service and revenue operations

G&J Pepsi

G&J Pepsi connected Dynamics 365 Sales with Field Service, Remote Assist and the wider Microsoft environment.

Dynamics 365 SalesField ServiceRemote AssistMicrosoft Cloud
Deklarowany wynik
Microsoft’s customer story reports a $30 million profit increase across the transformation programme.
Case study dostawcy ↗
Zoho CRM · High-volume financial operations

IDT

IDT used Zoho CRM as a hub across Zoho and third-party applications for remittance, support and operational workflows.

Zoho CRMWorkflow automationZiaInventory systems
Deklarowany wynik
Zoho’s case study reports productivity increasing by up to six times per month.
Case study dostawcy ↗
Pipedrive · High-volume SaaS sales

Falcon

Falcon connected Pipedrive to lead capture, document generation and marketing workflows while keeping sellers in a shared pipeline.

PipedriveZapierMailchimpORBTRGoogle Docs
Deklarowany wynik
Pipedrive reports 120 active users, more than 100 leads handled daily and 98% customer satisfaction.
Case study dostawcy ↗
Pipedrive · Executive recruitment

Key Search

Key Search built more than 100 automations around Pipedrive and connected proposal and workflow tools to reduce repetitive administration.

PipedrivePandaDocMakeRecruitment workflow
Deklarowany wynik
Pipedrive reports that the automated process became 40% faster.
Case study dostawcy ↗
Livespace · Process-led B2B sales

Kaleta Group

Kaleta Group structured its sales process in Livespace to make deal ownership, activity and management visibility more consistent.

LivespaceSales processTasksReporting
Deklarowany wynik
The linked Livespace case study describes the customer’s implementation and vendor-reported operating results.
Case study dostawcy ↗
Livespace · Managed cloud services sales

Hostersi

Hostersi used Livespace to standardise B2B pipeline work and give managers a clearer view of sales execution.

LivespaceB2B pipelineActivitiesManagement reporting
Deklarowany wynik
The linked Livespace case study describes the customer’s implementation and vendor-reported operating results.
Case study dostawcy ↗
Gorgias · Omnichannel ecommerce service

Oger

Menswear retailer Oger brought ecommerce customer conversations into Gorgias to reduce response and resolution time.

GorgiasEcommerce storeCustomer serviceAutomation
Deklarowany wynik
Gorgias reports 61% faster first response and 69% faster resolution.
Case study dostawcy ↗
Metoda: przepływy i wyniki pochodzą z podlinkowanych materiałów dostawców; nie są niezależnie audytowanymi wynikami CRMatlas.